Page 23 - PSPS: A Training guide
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Attentive listening helps build trust and strengthen the partnership between
             families and professionals, leading to more successful transitions for children. On the
             other hand, if educators are dismissive or fail to listen to families, this can lead to
             frustration and mistrust, which can ultimately hinder the transition process. It is vital
             for each educator to be aware of their own communication style and to work on
             developing effective communication strategies to build positive relationships with all
             families.

             Socio-economic background

             The socio-economic status of their family can significantly impact a child's start in life,
             academic achievements, and overall well-being. Families from low-income
             backgrounds may face challenges such as lack of access to quality early childhood
             care and education, inadequate housing, and limited healthcare, which can have
             negative effects on a child's development and is likely to affect the transition. In
             contrast, families from higher-income backgrounds may have greater access to
             resources such as private schools, extracurricular activities, and tutoring services.
             Those two backgrounds can produce very different transition experiences for both the
             child and the families and professionals themselves. Educators should strive to
             understand the unique challenges that families from low-income backgrounds may
             face and work with them to identify resources and strategies to overcome these
             challenges or at least lessen their impact. This may require connecting families with
             community resources such as social supports, food banks, and healthcare providers.

             It is also important to note that families from different socioeconomic backgrounds
             may have different expectations for their child's education. Educators should be
             respectful of these differences and work with families to identify their priorities and
             goals for their child's education.
             Intersectionality

             Intersectionality is a concept that emphasises the connection between various
             aspects of a person's or group’s identity and experiences. Professionals who work with
             families during the transition process need to recognise that there are multiple social
             identities, which may intersect in complex ways to influence a family’s experiences and
             attitudes towards transition. For instance, a family that identifies as people of colour,
             Muslim, and low-income may face unique challenges related to discrimination,
             Islamophobia, and limited access to resources.
             Educators should be aware of the potential intersections that may affect a family's
             experiences and work to provide targeted support that is culturally responsive. This can
             include providing language support, connecting families with resources, and working to
             build strong partnership based on mutual respect and understanding. They can also
             leverage cultural assets and strengths that families bring to the transitio process, such
             as cultural knowledge, values, and indigenous practices. By doing so, they can create a
             more inclusive and supportive environment for all children and their families.
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